Privacy Policy

Last updated: January 2025

1. Introduction

Visionary Fit Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email, phone number)
  • Fitness goals and health information you provide
  • Payment information for our services
  • Communication records with our team

2.2 Technical Information

We automatically collect:

  • IP address and browser type
  • Website usage data and analytics
  • Cookie information (see our Cookie Policy)

3. How We Use Your Information

We use your personal information to:

  • Provide fitness coaching and training services
  • Communicate with you about our services
  • Process payments and manage your account
  • Improve our services and website
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: When you provide explicit consent for marketing communications
  • Contract: To fulfill our service obligations to you
  • Legitimate Interests: To improve our services and website functionality
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who help us deliver our services
  • Payment processors for transaction processing
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Generally, we retain client data for 7 years after the end of our business relationship.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and staff training
  • Secure data storage and transmission

9. International Transfers

If we transfer your data outside the EEA, we ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Other appropriate safeguards

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

12. Contact Us

For questions about this privacy policy or to exercise your rights, contact us:

13. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable law.